Google Business Profile
Optimization
Show up when people search for businesses like yours.
Here's something most business owners don't realize: when someone searches "best pizza near me" or "plumber in Lexington," Google doesn't just show websites. It shows a map with local businesses. That's your Google Business Profile, and if it's not set up right, you're invisible.
Even worse? You might already have a profile and not know it. Google creates them automatically sometimes, and they're sitting there with wrong phone numbers, old hours, or no photos. Potential customers are seeing a half-finished, unprofessional profile and choosing your competitor instead.
We fix that.
A properly optimized Google Business Profile does serious work for your business. It shows your hours, location, phone number, photos, reviews, and services. When someone searches, you show up on that map. They can call you directly from the listing, get directions, or click through to your website.
Here's what we do:
We work with you to claim or clean up your profile. If you don't have one, we create it. If you do, we make sure all the info is accurate and complete - correct name, address, phone number, business hours, service area.
We add pictures of your business, your team, your work. People trust businesses that look real and professional.
We optimize for search terms. We make sure your profile includes the services you offer in language customers actually use when searching.
We can assist you in getting more reviews and respond to them professionally. Reviews are gold. They build trust fast.
Locked out of your profile? This happens more than you'd think. Previous employees, old marketing companies, or even Google glitches can lock you out of your own business profile. We've dealt with these issues and can assist with getting you back in control.
Bottom line: Your Google Business Profile is often the first thing potential customers see - even before your website. Make sure it's working for you, not against you.
Google Business Profile FAQs
I don't think I have a Google Business Profile. Do I need one?
Yes. If you have a physical location or serve a local area, this is how most people will find you. We can check to see if you have one.
Can't I just set this up myself?
You can, but most people miss important details that hurt their visibility. We know exactly what Google looks for to rank you higher in local searches.
What if my Google Business Profile is locked or I can't access it?
This happens more often than you'd think, and it's frustrating. Maybe a previous employee set it up, an old marketing company controlled it, or Google locked it due to suspicious activity. We hear this often and know how to handle it. We'll work through Google's verification process to prove you own the business and work to get you back in control of your profile. It can take several weeks/months depending on the situation, but we help handle the back-and-forth with Google so you don't have to. Results can vary and there are instances that the GBP cannot be recovered.
How do I get more reviews?
We'll show you simple, proven ways to ask happy customers for reviews. And we'll help you respond professionally to all reviews - good or bad.
What if my business info is wrong on Google?
We'll work to fix it. Sometimes multiple profiles get created by accident, or old info lingers. We will work to clean all that up.
Do you provide reports for Google Business Profile performance?
Yes. We can provide analytics and performance reports so you can track visibility, calls, clicks, and customer engagement.